David is a versatile, highly successful operations manager with over 28 years of diverse experience within the hospitality, retail, and coaching industry. A highly motivational leader and mentor, David has a strong record of hands-on, cross-functional leadership. He effectively manages and builds teams to maximize performance, streamline processes, and deliver operational excellence. He brings deep experience in managing projects from initial design to completion while balancing stakeholder and client expectations.David’s experience includes working with industry leading brands, such as Mitchells & Butlers and Welcome Break, where he worked with a range of partner brands including Starbucks, Waitrose, KFC, and several restaurant and hotel chains.David is a highly valued partner of Mastering Multi Units and The Ken Blanchard Organisation.
Hospitality and retail specialist
David is passionate about using his expertise and wealth of knowledge to help professionals, business owners and leaders to grow in knowledge, expertise, and efficiency so they can flourish. He firmly believes everyone deserves to have a great manager, and that everyone should have the opportunity to fully unleash their potential.David Blackmore and Matt Townshend work together on Leadership, Management and Sales Programmes.